The competitive world of banking has become more intense, and it’s changing much more rapidly. The demands of banking are now such that a qualification is required for many roles and government regulations demand it!  The quality of the client experience that banks offer, and their ability to execute their business  strategies efficiently and effectively hinge on their people.  Banks need more skilled, more highly qualified people to remain profitable than ever before.

That is why banks have become some of the biggest investors in the qualifications of their people, and we’re one their most important partners. In helping banks to adapt and thrive, and in helping banking employees to succeed, Cornerstone Performance Solutions has become possibly South Africa’s leading provider of occupational qualifications. (An occupational qualification is a qualification that is primarily designed to upskill someone to do a specific type of job – for instance, a banking sales and service job.  Such a qualification also typically provides people with a stepping stone to more senior positions and further career opportunities.)

Our students have achieved some of the highest pass rates in the industry in these programmes.  And they’ve shown that they can apply what they’ve learned to achieve the great results that make them more valuable employees.
That’s why both banks and students prefer CPS, and why we’ve won important  awards for the quality of these programmes.

We offer 2 core banking qualifications with specialised modules, depending on our clients’ needs.

CORE BANKING &
FINANCIAL SERVICES

NQF Level 4 Learnership, SAQA No. 20185 FET Certificate: Banking

This qualification covers a range of generic areas including an understanding of the industry; the critical role of governance, risk and compliance; how to perform financial calculations and the essence of customer service.  It also offers a range of optional modules which allow learners to specialise in areas
such as banking, credit or insurance.

Offered as: Contact Learning, Distance Learning

Programme Modules
  Core Modules Elective Modules
 Business Communications Personal Effectiveness
 Financial Services: Understanding your Business Asset Based Finance
 Governance, Risk and Compliance Asset Based Finance in Retail Markets
 Financial Principles and Banking Calculations Foreign Exchange
 Banking Service Excellence Communication Fundamentals
Debt Collections and Recoveries
Numeracy Fundamentals
Target Market Career Opportunities
Entry level learners with no prior experience in banking Administrative Staff
Branch support Staff
Contact Centre Agents
Service Consultants
Tellers
Junior team members who wish to gain a broader understanding of the business of banking Administrative Staff
Branch support Staff
Contact Centre Agents
Service Consultants
Tellers
 Junior bankers who wish to develop role-specific competencies e.g. project management, credit in business banking or unsecured lending Administrative Staff
Branch support Staff
Contact Centre Agents
Service Consultants
Tellers

CORE BANKING &
FINANCIAL SERVICES

NQF Level 5 Learnership, SAQA No. 61589 National Certificate: Banking

This certificate programme develops the most important career success skills for the professional working the financial services and banking sector.  Foremost among these skills are insight into the business of the sector, including insight into finance, financial product sales and service delivery, as well as the personal skills to plan and develop a successful career. This certificate provides the aspiring professional in the sector with the cornerstones of professional success.

Offered as: Contact Learning, Distance Learning

Programme Modules
  Core Modules Elective Modules
Sector Dynamics and Strategy Asset Based Finance in Retail Markets
Personal and Business Finance Home-loans – Retail Markets
Banking Sales Excellence Enterprise Risk Management
Governance Risk and Compliance Shaping High Performance Teams
Foreign Exchange
Fraud Awareness
Business Credit Fundamentals
Professional Effectiveness
Project Management
Regulatory Risk Management
Target Market Career Opportunities
School leavers Junior Management
 Clerical and Frontline staff First Level Team Leaders & Supervisors
Junior Managers and Graduates Junior to Intermediate Sales Staff
Customer Service Staff
Clerical Staff
Credit Staff
Operations Support Staff
Front Line Supervisors